Well, I knew it had to happen sooner or later. I answered the phone at the front desk last night by saying "Southwest Airlines, This is Ron". The guest was very quiet and then I said don't mind me, I had a flashback. It is funny. I keep referring to guests as passengers and Mary Ann keeps referring to them as patients. I guess as long as we provide good customer service it is okay. We got our first paychecks yesterday. I don't think we will be buying any yachts or anything but we are having a great time and probably will sign a contract to do this again next year. Doesn"t Mary Ann look cute in her uniform?
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